At Teacraftware, we are committed to providing our customers with a checkout experience that is as refined and secure as our teaware. We understand that security and transparency are the foundations of trust, which is why we employ industry-leading encryption and maintain a strict zero-hidden-fee policy. This document outlines our billing terms and the rigorous measures we take to protect your financial privacy.
Accepted Payment Methods & Currency
To ensure a seamless acquisition of our artisanal ceramics, we accept a wide array of globally recognized payment methods. All transactions are processed exclusively in United States Dollars (USD).
Credit & Debit Cards: We proudly accept major credit cards including Visa, MasterCard, American Express, and Discover. Please ensure the payment icons displayed in our website footer match these accepted methods.
Note on Excluded Methods: To maintain the highest security standards and prevent processing delays, we do not accept personal checks, money orders, direct bank transfers, or Cash on Delivery (COD).
Payment Security & PCI Compliance
Your financial safety is our highest priority. Our website is equipped with a 256-bit SSL (Secure Sockets Layer) encryption certificate, ensuring that every piece of data transmitted during the checkout process is fully encrypted and inaccessible to unauthorized parties.
Furthermore, Teacraftware is fully compliant with the Payment Card Industry Data Security Standard (PCI-DSS). We provide a “zero-storage” environment: we never store your full credit card numbers or CVV codes on our local servers. All payment processing is handled through secure, certified third-party gateways that utilize tokenization to keep your sensitive information private.
Billing, Taxes & $0 Hidden Fees
We believe in the principle of “What You See Is What You Pay.” We are strictly against the deceptive practices of hidden costs and complex billing.
Zero Hidden Fees: We solemnly promise that there are no hidden handling fees, no unexpected surcharges, and no invisible subscription traps.
Transparent Total Cost: Your final order total is calculated using a simple, honest formula: Product Price + Shipping Fee (if applicable) + Sales Tax = Final Settlement Amount.
Sales Tax: As a registered entity operating out of Arkansas, we are legally required to collect sales tax on orders shipped to destinations within the State of Arkansas. For all other states, sales tax will be automatically calculated at checkout based on your local jurisdiction’s tax laws.
Payment Processing & Fraud Prevention
Upon the successful submission of your order, an immediate authorization/charge will be applied to your chosen payment method. You will instantly receive an Order Confirmation Email containing your official invoice.
Transaction Failures: If your payment is declined, please verify that your billing address matches your card records and that the CVV code is correct. If issues persist, we recommend contacting your issuing bank.
Fraud Protection: To protect our community from unauthorized transactions, our system utilizes automated screening for high-risk orders. Teacraftware reserves the right to request additional verification or cancel any order that fails our security audit or appears fraudulent.
Contact Our Support Team
If you encounter any technical difficulties during the checkout process or have questions regarding a specific charge, our team is standing by to provide immediate assistance.
